Privacy Policy

Effective date: March 13th, 2026

Fresh Freight ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following personal information when you provide it to us:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any other information you voluntarily provide through forms, email, text messages, or other communications.
2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To send you emails related to our services, updates, and company news.
  • To provide you with marketing materials, promotions, and sales communications.
  • To send you SMS text messages with account notifications, shipment updates, appointment reminders, and other service-related information (only if you have opted in to receive SMS messages).
  • To follow up on inquiries, requests, and applications you submit.
  • To improve our services and customer experience.
3. How We Share Your Information

We do not sell or rent your personal information to third parties. SMS consent is not shared with third parties or affiliates.

We may share your information with:

  • Service providers who assist us with email communications, SMS messaging, marketing campaigns, or other operational support.
  • Legal or regulatory authorities when required by law.
4. Your Choices

You may opt out of marketing and sales emails at any time by clicking the "unsubscribe" link in any email we send or by updating your communication preferences.

You may opt out of SMS messages at any time by replying STOP to any text message. For additional support, contact info@freshfreight.com.

5. SMS Terms of Service

By opting into SMS from Fresh Freight through a web form, contact form, or other medium, you are agreeing to receive SMS messages from Fresh Freight, including account notifications, shipment updates, appointment reminders, and service-related alerts.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP to any message.
  • For assistance, text HELP or contact info@freshfreight.com.
6. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

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