Carrier Support Hub

Your 24/7 resource for dedicated carrier support, tools, and programs to keep your business moving.

Aerial view of semi trucks parked at a rest stop during refrigerated freight transit

Useful Links & Resources

Find the right place to go for your needs.

How do I get onboarded with Fresh Freight?

To join our carrier network, start by submitting your information through our Get Verified form. Once we review your details, we’ll send you a Highway onboarding link to complete the process.

Where can I see the loads Fresh Freight has available?

Once onboarded as a vetted carrier, our sales team will reach out to you directly on a regular basis, sharing the current loads we have available.

How does payment work for carriers?

We process payments weekly upon delivery confirmation. For your convenience, we offer direct deposit. Full payment terms are outlined in our carrier agreement.

What kind of carrier support does Fresh Freight offer?

Our carrier support team is available 24/7 to assist you. You can reach us by phone or email for any questions. We also maintain an extensive online FAQ for quick answers.

How does the Carrier Partner Program work?

Our Carrier Partner Program gives you access to exclusive discounts on tires, parts, maintenance, and other essential services. It’s our way of helping you lower operating costs and keep your trucks on the road.